Privacy Policy

Last Updated: February 4, 2026

Introduction

Boca Health, LLC ("Boca Health," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or use our services (collectively, the "Services").

This Privacy Policy is incorporated into our Terms of Use. By accessing or using our Services, you consent to the practices described in this Privacy Policy.

Scope of This Privacy Policy & Health Information

This Privacy Policy applies to personal information collected through our public-facing website and non-authenticated services.

Certain portions of our Services may allow eligible patients to access a secure platform operated in connection with independent healthcare providers. Information collected within those secure areas may constitute Protected Health Information ("PHI") and is governed by applicable state and federal law, including the Health Insurance Portability and Accountability Act ("HIPAA").

PHI is governed by our Notice of Privacy Practices, which is made available within the secure platform and supersedes this Privacy Policy with respect to PHI.

Information We Collect

We may collect the following categories of information:

• Identifiers: name, email address, phone number, mailing address
• Account Information: login credentials and account preferences
• Device & Usage Data: IP address, browser type, device identifiers, operating system
• Transactional Information: billing and payment details
• Communications: messages, inquiries, and customer support interactions

How We Collect Information

We collect information:

• Directly from you when you complete forms, create an account, or communicate with us
• Automatically through cookies, pixels, and similar technologies
• From service providers that assist us in operating our Services (e.g., analytics, hosting, messaging delivery)

How We Use Information

We use personal information to:

• Provide, operate, and improve our Services
• Communicate with you regarding your account, services, or inquiries
• Send administrative messages, updates, and security notifications
• Deliver optional marketing communications when you have opted in
• Comply with legal obligations and enforce our Terms of Use

Mobile Information & SMS Messaging (Important)

We respect your privacy.

Mobile phone numbers and SMS consent information collected for text messaging purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Text messages are sent only by Boca Health, LLC and are not sent on behalf of affiliates, partners, healthcare providers, or external organizations.

We may use third-party service providers (such as messaging platforms) solely to deliver text messages and related services on our behalf. These providers are contractually prohibited from using mobile information for any purpose other than providing services to Boca Health.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

How We Share Information

We may share personal information only as follows:

• Service Providers: vendors that help operate our Services (e.g., hosting, analytics, messaging delivery), under contractual confidentiality obligations
• Legal & Compliance: to comply with applicable law, legal process, or regulatory requirements
• Business Transfers: in connection with a merger, acquisition, or asset sale

We do not share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Cookies & Analytics

We use cookies and similar technologies to analyze usage, improve functionality, and enhance user experience.

Analytics and advertising technologies do not involve the sharing or use of mobile phone numbers or SMS messaging data.

You may control cookies through your browser settings.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of targeted advertising or data sales
• Request information about data sharing practices
• Exercise non-discrimination for exercising privacy rights

Requests may be submitted to info@joinbocahealth.com. We will respond as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent revision. Continued use of the Services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Boca Health, LLC
info@joinbocahealth.com